Terms and Policies | JobLoad360

Terms & Conditions of Use

Last updated: September 13, 2026

1. Acceptance of Terms

By accessing or using JobLoad360, you agree to be bound by these Terms & Conditions. If you do not agree, do not use the service.

2. Subscription Plans

JobLoad360 offers three subscription tiers: Free (no charge), Basic ($35/mo), and Pro ($100/mo). Subscription fees are billed monthly, or yearly at 15% off (Basic $357/yr, Pro $1,020/yr), through Stripe and automatically renew until cancelled.

You may upgrade or cancel your subscription at any time through the Settings page. Cancellations take effect at the end of the current billing cycle.

3. Acceptable Use

You agree to use JobLoad360 only for lawful purposes related to construction project management. You may not use the service to store illegal content, infringe on others' rights, or attempt to disrupt the service.

4. Your Content

You retain ownership of all photos, videos, logs, and other content you upload. You grant us a limited license to process and store your content solely to provide the service to you.

You are responsible for ensuring you have the right to upload all content, including photos of job sites and personnel.

5. Data Isolation

Each company's data is isolated and access-controlled. Company managers are responsible for managing user access within their company. We are not liable for unauthorized access resulting from misconfigured user roles within your company.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. Maintenance, updates, outages, and loss of network connectivity may temporarily affect access or prevent new field records from being saved.

7. Limitation of Liability

JobLoad360 is provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, JobLoad360, its parent company, employees, and affiliates are not responsible and cannot be held liable for anything that causes loss of money or damage to a company in any way.

By using the app, you acknowledge and agree that JobLoad360, its parent company, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages — including but not limited to loss of revenue, loss of profits, loss of business, loss of data, or damage to your company — arising from your use of, or inability to use, the service or any information, data, or content processed through it.

8. Legal Fees

By using the app, you agree that any and all legal fees caused by you to JobLoad360, its parent company, employees, or affiliates will be your sole responsibility. This includes attorney's fees, court costs, and any other expenses arising from any claims, disputes, or proceedings you initiate against JobLoad360, its parent company, employees, or affiliates.

9. Account Termination

You may delete your account at any time through Account settings. We reserve the right to suspend or terminate accounts that violate these Terms.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the jurisdiction in which the service is provided, without regard to conflict of law principles.

Arbitration Agreement

Last updated: September 13, 2026

1. Agreement to Arbitrate

This Arbitration Agreement is part of the Terms & Conditions for JobLoad360. By using the app, you agree that any dispute, claim, or controversy arising out of or relating to your use of JobLoad360 — including but not limited to breach of contract, warranty, tort, or statutory claims — shall be resolved through binding individual arbitration, rather than in court.

You and JobLoad360 each waive any right to a jury trial or to participate in a class action or class-wide arbitration.

2. No Liability for Loss or Damage

JobLoad360, its parent company, employees, and affiliates are not responsible and cannot be held liable for anything that causes loss of money or damage to a company in any way. This includes losses arising from software errors, data loss, service interruptions, inaccurate reports or logs, payment processing issues, or any other cause.

3. User Responsibility for Legal Fees

By using the app, you agree that any and all legal fees caused by you to JobLoad360, its parent company, employees, or affiliates will be your sole responsibility. If you initiate any claim, dispute, or proceeding against JobLoad360, its parent company, employees, or affiliates — whether through arbitration or otherwise — and JobLoad360 prevails or is awarded fees, you shall reimburse all reasonable attorney's fees, court costs, and related expenses.

4. Arbitration Process

Arbitration shall be conducted by a single arbitrator under the commercial arbitration rules of a mutually agreed arbitration provider. The arbitration shall take place in the jurisdiction in which the service is provided. The arbitrator's decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Each party is responsible for its own costs of arbitration, except as otherwise awarded by the arbitrator under Section 3 above.

5. Exceptions

Either party may seek relief in a court of competent jurisdiction for injunctive or equitable relief to protect intellectual property or prevent unauthorized use of the service, without first proceeding to arbitration.

6. Severability

If any provision of this Arbitration Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be modified only to the extent necessary to make it enforceable while preserving the parties' original intent.

7. Governing Law

This Arbitration Agreement is governed by the Federal Arbitration Act and the laws of the jurisdiction in which the service is provided.